Terms of Use
1. Terms
By accessing this School, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this School are protected by applicable copyright and trademark law.
2. Subscriptions and uses
At MiSion Online, we value the trust that our students place in us when they enroll in our programs or purchase our courses. This policy aims to establish clear and detailed guidelines on handling refund, return, and cancellation requests, whether due to dissatisfaction with the content presented, personal reasons, medical reasons, or force majeure.
REFUNDS AND CANCELLATIONS
As an Educational Institution, we have established the following refund and cancellation criteria according to the corresponding subscription:
Online Ministerial Career
New students of the Online Ministerial Career will have a 15-calendar day window from the date of purchase/payment during which they may cancel their subscription, for any reason, and receive a 100% refund.
After completing the first month of studies, students will have a 10-calendar day window from the billing date to request the cancellation of their studies. Upon cancellation within this period, they will receive a full refund for the current month. No refund will be issued if the request is made after that period.
Memberships
New students of the Memberships will have a 30-calendar day window from the date of purchase/payment during which they may cancel their subscription, receiving a 100% refund, provided that they have not accessed or used more than 25% of the acquired content.
In the case of Memberships with access to individual courses, once the first month of membership is completed, students will have a 30-calendar day window from the billing date to cancel and request a full refund for the current month in which the cancellation request is made. No refund will be issued if the request is made after that period.
Exceptions
In exceptional cases, refunds may be granted outside of the established period, subject to approval by the Institute, by sending the reasons for the request to the email [email protected].
METHOD TO REQUEST REFUNDS
To initiate a refund or return process, the student must email the Academic Department requesting the Withdrawal Form to [email protected], detailing the reason for the request and attaching evidence if desired. The MiSion Online team will review the request and respond within a maximum of 7 business days to process the request.
REFUND PROCESS
Once the refund is approved, if the student paid using a credit or debit card, the amount will be refunded directly to that card. It is important to note that depending on the issuing bank, there may be a waiting period of 5 to 15 business days for the refund to be reflected in the statement.
ONLINE COURSE AND CAREER MEMBERSHIP
By enrolling in any of our courses, students agree to comply with these cancellation, refund, and return terms and conditions. The Institute reserves the right to modify these terms at any time and without prior notice.
3. Use License
- Permission is granted to temporarily download one copy of any downloadable materials on the School’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on the School’s web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or 'mirror' the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
4. Disclaimer
The materials on the School’s website are provided 'as is'. The School makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the School does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
5. Limitations
In no event shall the School be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the School’s website, even if the School or an authorized of the School has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
6. Revisions and Errata
The materials appearing on the School’s website may include technical, typographical, or photographic errors. The School does not warrant that any of the materials on its web site are accurate, complete, or current. The School may make changes to the materials contained on its web site at any time without notice. The School does not, however, make any commitment to update the materials.
7. Links
The School has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by the School of the site. Use of any such linked website is at the user's own risk.
8. Site Terms of Use Modifications
The School may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these Terms of Use.
9. Governing Law
Any claim relating to the School’s website shall be governed by the laws of the School Owner’s home jurisdiction without regard to its conflict of law provisions.